A CRM with an AI voice agent that answers and calls

An agent on your phone line

Choose per number: AI answers every call, your team rings first and AI picks up if nobody does, or team only. After-hours calls stop going to voicemail and start turning into bookings.

The agent answers from your knowledge base, books appointments, takes messages, texts the caller and transfers to a person. Callers can interrupt it mid-sentence, like a real conversation.

Outbound calls from your CRM with an AI voice agent

Start an outbound call from a workflow, a contact or the API. The agent calls the lead, books the appointment and texts the confirmation.

If a machine answers, it leaves a voicemail. It only calls during the hours you set. You can also have a workflow add a contact to a Power Dial list instead, when a person should make the call.

Every call written up

After each call the agent writes a summary, outcome, sentiment and your own custom fields to the contact's timeline. The transcript, recording and response times sit right next to it.

That means your team picks up exactly where the agent left off, and your workflows can react to the outcome. You can filter the call log by agent, type and outcome, and re-run the analysis on any call.

Test it before it goes live

A simulator runs scripted callers through the real engine: booking, a knowledge question, asking for a person, leaving a message and interrupting. The booking scenario books a real appointment, so you can see the result in your calendar. You can also place a test call from your browser.

No phone keys yet? Outbound calls run end to end in the sandbox with a scripted callee.

Your models, your costs

Bring Anthropic, OpenAI, any model on OpenRouter, or a local Ollama model. Pick your speech-to-text and text-to-speech providers and the voice per agent, or use the workspace default.

Every AI request is logged with provider, model, tokens, latency and status. Self-hosted, you pay your providers directly with no markup.

• Inbound and outbound voice agents
• Bookings into your real calendars
• Answers grounded in your knowledge base
• Call summaries, outcomes and sentiment on the contact
• A usage and cost log for every request

Part of a full CRM, not a bolt-on

The voice agent is one piece of Imago's AI. Conversation AI answers texts, email, web chat and WhatsApp from the same knowledge base. Agent Studio builds agents that research, score and follow up on a schedule.

Workflows tie it together. A form fill can trigger an outbound AI call. A missed call can send a text-back. A call outcome can move a deal, create a task or start a follow-up sequence. Your team works the rest from Power Dial.