This Privacy Policy explains how DKS Holdings LLC d/b/a Imago CRM ("Imago CRM", "we", "us") collects, uses and shares information when you visit our website, contact us, book a demo or sign up for text messages.
Who we are
Imago CRM is a trade name of DKS Holdings LLC, a Wyoming company, at 30 N Gould St, Sheridan, WY 82801. Imago CRM is open-source, self-hostable CRM software.
This policy covers this website and our direct communications with you. When a business runs Imago on its own server, that business controls the data in its own installation and its own privacy policy applies to it.
What we collect
We collect the following information:
- Contact details you give us: first and last name, email address, mobile phone number and company name if provided.
- Messages you send us: form submissions, emails, text messages, demo booking details and support requests.
- Website usage data: basic technical information such as browser type, device, pages visited, referring page and approximate location derived from IP address. Our hosting provider and any analytics we use collect this data.
We do not ask for passwords, payment card numbers or government ID numbers on this website.
How we use it
We use your information to:
- Answer your questions.
- Schedule and run demos.
- Send account updates and support replies.
- Improve and secure the website.
We do not sell your personal information.
Text messages
We only send text messages to people who opted in, for example by checking the SMS consent box on our forms. Messages are about demo bookings, account updates and support replies. Message frequency varies. Message and data rates may apply.
Reply STOP to opt out at any time and HELP for help. You can also email hello@mail.syndcrm.com or call (888) 851-4197. Consent to receive texts is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
For full details on our text message program, read our SMS Terms.
Who we share it with
We share information only with service providers that help us run the service, such as hosting, email and SMS providers, under contract, and only as needed for them to provide those services to us. These providers may not use your information for their own marketing.
We may also disclose information if required by law or to protect our rights. The mobile information and SMS consent limits in the Text messages section apply in all cases.
Cookies
Our website uses only the cookies or similar technologies needed for the site to work and, where used, to understand how visitors use the site.
You can block or delete cookies in your browser settings. Some parts of the site may not work as expected without them. We do not use cookies to sell your information.
How long we keep data
We keep personal information only as long as needed for the purposes in this policy, such as answering your request or supporting your account, or as required by law. When we no longer need it, we delete it or make it anonymous. SMS opt-out requests are kept so we can honor them.
Your rights
You can ask to access, correct or delete the personal information we hold about you. To make a request, contact us using the details below.
We will respond within a reasonable time and may need to verify your identity. Depending on where you live, you may have additional rights under local law.
Children
Our website and services are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Significant changes will be posted on this page.
Contact us
Questions about this policy or your information? Reach us here.
DKS Holdings LLC d/b/a Imago CRM
- 30 N Gould St, Sheridan, WY 82801
- hello@mail.syndcrm.com
- (888) 851-4197